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Yankee expat in Chile with a thing for small business and empanadas.

Outsourcing and Sourcing News

Thursday, January 22, 2009

American entrepreneur finds solution in Ki Teknology


Jeff Takle, owner and founder of rentingyourhome.com based in Boston, MA, recently recapped his experience with Ki Teknology throughout the development of his site. The project covered new ground for both parties involved, as Jeff was under strict time deadlines to launch his new business and website and the Ki Teknology team quickly worked to adapt development processes typically suited to larger, transactional based projects to this entrepreneurial American project. In the end, Jeff was able to find a high-quality solution at competitive cost for the development of his site. Jeff’s comments follow:

“In the beginning, I have to admit, there were some frustrations. Ki Teknology is much more process-oriented than I am used to and it was an adjustment on both our parts. We settled on an agile development methodology that met both our needs, however, and the result was that I got the benefits of a flexible design staff, as well as the benefits of their systematic approach to project management. They included me early in the user testing phases and our dialogue evolved to a give and take, back and forth, that suited my personality well. In the end, they met every deadline.

In our later meetings, the communication with Ki Teknology improved substantially. It was previously hampered by the language barrier and some cultural differences.  But Ki Teknology adapted immediately and within 1 or 2 meetings, we were absolutely back on track.

On December 11, 2008,  Renting Your Home was featured in an article about entrepreneurs in the New York Times Magazine, and the site received a high volume of traffic. The work Ki Teknology had completed just 7 days earlier proved critical for converting that traffic into paying customers. If they’d overrun the deadlines, I would have missed that upsurge in customer traffic.

In the end, I’m happy with the decision to work with Ki Teknology. I was able to manage costs, deliver the product on time, and dramatically improve the quality of our product line.”

Jeff Takle

RentingYourHome.com

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